Return Policy

At R31nvented Hair, we are committed to providing high-quality products and exceptional service. Please read our updated return policy carefully before placing your order.

1. All Sales Are Final

• Due to the nature of our products, all sales are final, and we do not accept returns or exchanges.

2. Shipping Estimates

• Each product type may have specific shipping and processing timelines. Please review the shipping estimates provided for your selected product before completing your purchase.

• Orders cannot be canceled or refunded because they were expected to arrive sooner than the stated estimates.

3. Damaged or Defective Products

• If you receive a damaged or defective item, you must contact us within 3 business days of receiving your order.

• Email info@r31nvented.com with your order number, a description of the issue, and clear photos of the item and packaging.

• Once verified, we will provide a resolution, which may include a replacement or store credit.

4. Order Cancellation

• Orders can only be canceled within 24 hours of placing the order. After this period, the order is final and cannot be modified or canceled.

5. No Refunds for Improper Care

• We are not responsible for issues caused by improper care, handling, or installation of hair products. Please follow our care instructions for the best results.

6. Shipping Costs

• Shipping costs are non-refundable. If an order is returned to us due to an undeliverable address or refusal of delivery, the customer is responsible for any additional shipping fees.

7. Lost or Stolen Packages

• R31nvented Hair is not liable for lost or stolen packages. Please contact the mail carrier directly if an issue arises.

If you have any questions about this policy, please contact us at info@r31nvented.com before making your purchase. Thank you for shopping with R31nvented Hair!