SHIPPING POLICY
Shipping Policy
At R31nvented Hair, we strive to provide a seamless shopping experience. Please review our updated shipping policy below:
1. Processing and Shipping Schedule
• We process and ship orders Monday through Friday only.
• Orders placed on weekends or holidays will be processed on the next business day.
2. Lost or Stolen Packages
• Once your order has been shipped and the tracking information has been provided, R31nvented Hair is no longer responsible for your package.
• We recommend contacting the mail carrier directly for assistance with lost or stolen packages.
• For added security, consider shipping to a secure location or requiring signature confirmation at checkout.
3. Mail Carrier Responsibility
• R31nvented Hair does not have control over mail carrier delays, handling, or delivery timelines.
• If you experience an issue with your shipment, please reach out to the mail carrier with your tracking number for resolution.
4. Accurate Information
• Please ensure your billing and shipping addresses are correct before completing your order.
• Orders with incorrect information may result in delays, misdeliveries, or cancellations.
5. Tracking Your Order
• A tracking number will be provided once your order has shipped. Use this number to monitor your package’s status and expected delivery date.